**Madhuri Dixit’s Canada Show Organisers Clarify Delay, Cite Miscommunication from Her Team**
A day after actress Madhuri Dixit faced backlash for allegedly arriving three hours late to her live event in Canada, the organisers of the show, True Sound Live Ltd., issued an official statement clarifying the reasons behind the delay.
The event, titled *Madhuri Dixit: The Golden Girl of Bollywood*, took place on November 2 at Toronto’s Great Canadian Casino Resort. According to the organisers, the delay was caused due to miscommunication from Madhuri Dixit’s own management team.
**Miscommunication Led to Delay**
True Sound Live Ltd. explained that Madhuri was “misinformed” about her call time, which created confusion and frustration among the attendees who had been waiting for her performance.
In their statement, the organisers emphasized that “this delay was entirely beyond the control of True Sound Live Ltd.”
The clarification comes amid widespread criticism on social media directed at both the organisers and Madhuri Dixit for the late start and the lack of transparency regarding the event’s format.
**Organisers Address Social Media Backlash**
Labeling the controversy as “misleading social media commentary,” True Sound Live Ltd. said:
> “We at True Sound Live Ltd. would like to clarify the facts regarding the recent *Madhuri Dixit: The Golden Girl of Bollywood* show held in Toronto, following misleading social media commentary.
> The event commenced on time with a high-energy opening act featuring exceptional singers from Indian Idol, exactly as scheduled.”
The organisers further explained the show’s intended format:
> “The show’s format, as communicated to Madhuri Dixit’s management, included a Q&A session at 8:30 PM followed by Madhuri’s 60-minute performance segment. However, despite our production team’s readiness and continuous communication throughout the evening, Madhuri Dixit’s own management team misinformed her about the call time, resulting in her late arrival around 10 PM. This delay was entirely beyond the control of True Sound Live Ltd.”
**Backstage Confusion and Additional Issues**
The statement also pointed fingers at “certain backstage individuals” for creating further confusion during the event.
> “We also want to clarify that certain backstage individuals, including Shreya Gupta, were preoccupied with personal video recordings instead of supporting the artist’s timely coordination, which further added to the confusion. Attached videos clearly show Madhuri Dixit’s on-stage presence and performance, and we invite the public to view the footage and judge objectively,” the statement added.
**Audience Reaction and Continued Criticism**
A video shared by a user named Parwaiz Dhanani showed Madhuri Dixit dancing to her popular number *Mera Piya Ghar Aaya* from the 1995 film *Yaraana*.
However, criticism continued online with several attendees accusing the organisers of poor communication.
One attendee wrote:
> “Everyone please report the organizers to Consumer Protection Ontario. I just got off the phone, and this falls under ‘Misrepresentation.’ It’s illegal for a business or individual to give you false information about themselves or the product or service they offer.”
Another attendee expressed disappointment:
> “I am glad I saw her, but I left at 11:05 PM as I had work the next day. I honestly don’t know if it was the organizers or her who decided she would come at 10 PM. On my ticket, it said the start time was 7:30 PM. It did not mention any pre-shows. I expected it to be a chat with some singing and dancing. It just started way too late and disrespected the audience’s time.”
—
**Also Read:** [Truth behind *Tezaab*: How Boney Kapoor and N. Chandra built the Anil Kapoor-Madhuri Dixit classic](#)
*BOLLYWOOD NEWS LIVE UPDATES*
https://www.bollywoodhungama.com/news/bollywood/madhuri-dixits-canada-show-organisers-clarify-delay-caused-miscommunication-team-delay-entirely-beyond-control-true-sound-live-ltd/
